Traditional phone lines are expensive, inflexible, and increasingly unsuited to how modern businesses operate. Yue Infotech deploys and manages VoIP communication systems that give businesses better calls, more features, and lower costs - while supporting remote teams, multiple offices, and mobile workers.
VoIP (Voice over Internet Protocol) replaces traditional phone lines with internet-based calling - delivering clearer calls, significantly lower costs, and features unavailable on legacy systems including auto-attendant, call recording, video conferencing, and mobile integration. Most businesses reduce communication costs by 40-60% after switching to VoIP.
40-60% cost reduction compared to traditional PSTN and PBX phone systems
Work from anywhere - VoIP calls work from any device with an internet connection
Overview
Why Businesses Are Moving to VoIP
Traditional PBX phone systems require expensive hardware, costly maintenance, and per-line rental fees that scale with headcount. VoIP eliminates all of this - delivering a feature-rich business phone system over the internet with pricing that scales affordably as your team grows.
40-60% cost reduction compared to traditional PSTN and PBX phone systems
Work from anywhere - VoIP calls work from any device with an internet connection
What We Do
Our VoIP Services
End-to-end VoIP deployment and management - from number porting to ongoing system support.
01 — Your complete business phone system in the cloud
Cloud PBX Setup & Configuration
Your complete business phone system in the cloud
A cloud PBX (Private Branch Exchange) replaces traditional office phone hardware with a fully managed communication system running in the cloud - enabling auto-attendant, call routing, extensions, conference calling, and voicemail without any on-site hardware.
We deploy and configure your cloud PBX - setting up extensions, call groups, voicemail, auto-attendant menus, call queues, and ring groups - tailored to how your specific business operates.
We review your current phone system, call volumes, team structure, and communication requirements - recommending the right VoIP platform and configuration for your business.
Engagement Options
VoIP Packages
VoIP Starter
Small businesses with up to 10 users replacing a basic phone system
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VoIP (Voice over Internet Protocol) converts voice calls into digital data packets transmitted over the internet - rather than through traditional phone lines. It works through a cloud-based phone system (PBX) that routes calls to desk phones, computers, or mobile apps with the same reliability as traditional calling but at significantly lower cost.
Most businesses switching from traditional PSTN or on-premise PBX systems to cloud VoIP reduce their monthly communication costs by 40-60%. Savings come from eliminating line rental, reducing hardware maintenance, paying per-user rather than per-line, and accessing features (call recording, video conferencing) that traditional systems charge extra for.
Yes. Number porting transfers your existing business phone numbers from your current provider to your VoIP system. This is managed as part of our deployment process - customers continue to call the same numbers they already know, with no disruption to inbound calls during the transition.
Yes - business-grade VoIP on a stable internet connection is as reliable as traditional phone calls, and often offers higher call clarity through HD voice codecs. Business VoIP platforms include SLA-backed uptime guarantees and failover routing that redirects calls to mobile when internet is disrupted.
Yes - this is one of VoIP's primary advantages over traditional phone systems. Mobile apps turn any smartphone into a full business phone extension. Remote workers receive and make calls using the business number, access all PBX features, and appear to customers as part of the central office system regardless of location.
Yes - business VoIP uses encryption protocols (SRTP and TLS) to secure call data in transit, preventing eavesdropping. Yue Infotech configures all VoIP deployments with security best practices: encrypted call data, access controls, regular system updates, and fraud prevention settings to block unauthorized international calls.
Start Today
Ready to Replace Your Legacy Phone System With Modern VoIP?
Book a free VoIP consultation - we'll review your current phone system, calculate your potential savings, and recommend the right cloud PBX configuration for your team size, locations, and communication requirements.
02 — Keep your existing numbers when switching to VoIP
Number Porting
Keep your existing numbers when switching to VoIP
Number porting transfers your existing business phone numbers from your current provider to your new VoIP system - so customers can continue calling the same numbers they already know, with no disruption to inbound calls during the transition.
Full number porting from any UK/India carrier
New number provisioning (local, national, or 0800)
Port scheduling to minimize transition disruption
Testing and verification before official cutover
Multi-number porting for businesses with multiple lines
03 — Professional call handling from the first ring
Auto-Attendant & IVR
Professional call handling from the first ring
Auto-attendant and IVR (Interactive Voice Response) systems answer calls professionally 24/7 - greeting callers with a branded message, presenting menu options, and routing them to the right person or department without manual intervention.
We design, script, and configure auto-attendant and IVR systems that present your business professionally - with business hours routing, department menus, overflow handling, and after-hours voicemail.
Auto-attendant greeting script and recording
Multi-level IVR menu configuration
Time-based call routing (business hours vs after-hours)
04 — Compliance, quality assurance, and team performance
Call Recording & Analytics
Compliance, quality assurance, and team performance
Call recording stores a complete archive of business calls - essential for compliance in regulated industries, quality assurance for customer service teams, dispute resolution, and training purposes. Analytics provide data on call volumes, wait times, and team performance.
Automatic call recording on all or selected lines
Secure, encrypted call recording storage
Easy search and playback through web portal
Call analytics - volume, duration, wait time, abandonment rate
05 — Built-in video meetings - no third-party tool required
Video Conferencing & Collaboration
Built-in video meetings - no third-party tool required
Modern VoIP platforms include integrated video conferencing, screen sharing, and team messaging - replacing the need for separate tools like Zoom or Teams in many cases, and integrating with them where preferred.
HD video conferencing for internal and external meetings
Screen sharing and presentation mode
Virtual meeting rooms with persistent links
Team messaging and file sharing
Mobile app for video calls on any device
Calendar integration (Google Workspace, Microsoft 365)
06 — Your business phone system - anywhere, on any device
Mobile VoIP & Remote Working
Your business phone system - anywhere, on any device
VoIP mobile apps turn employees' smartphones into full business phone extensions - enabling them to make and receive business calls, access voicemail, and use all PBX features from anywhere with a data connection.
iOS and Android mobile app deployment
Business number displayed on all outbound calls (not personal number)
Full feature access on mobile: transfer, hold, conference
Remote worker onboarding and device configuration
Mobile VoIP call quality optimization
Usage policy and security configuration for BYOD environments
We deploy and configure your cloud PBX - extensions, auto-attendant, call routing, voicemail, and recording - tested fully in a staging environment before go-live.
03
Number Porting
Number Porting
We manage the porting of your existing business numbers - scheduling the cutover for a low-traffic window with minimal disruption and a full test before the official switch.
04
Training & Handover
Training & Handover
We train your team on the new system - admin portal, mobile app, and key features - ensuring everyone can use the system from day one without frustration.
05
Ongoing Support
Ongoing Support
Monthly billing management, technical support for any issues, and system updates - with a dedicated contact for any VoIP questions during business hours.
VoIP Business
Growing businesses with 10-50 users and advanced call handling needs
